BHA FPX 4102 Assessment 3 Cultural Competence PART 1: Cultural Competence Self-Reflection

I took the culture, diversity, and out-groups in leadership cultural diversity assessment and received 70 out of 100. While I was not completely surprised by the results, I hoped for a higher score. The assessment highlighted areas where I need to improve my cultural diversity skills, such as understanding cultural values and communicating effectively with individuals from diverse backgrounds (Kaihlanen et al., 2019).

I plan to improve my cultural competency skills in two areas: first, I will increase my knowledge of cultural values and norms through reading and attending workshops or training sessions; second, I will practice active listening and communication skills with individuals from diverse backgrounds to understand perspectives and needs (Farrugia, 2022).

Improving cultural diversity skills will benefit my healthcare career by allowing me to provide culturally competent attention to staff and stakeholders. This can lead to better patient relations, increased patient satisfaction, and improved trust in healthcare providers. Additionally, having strong cultural diversity skills can enhance my ability to collaborate effectively with colleagues from diverse backgrounds and contribute to a more inclusive work environment (Antón et al., 2022).

To ensure I am making progress toward my goals, I plan to set specific, measurable, achievable, relevant, and time-bound (SMART) goals for each area of improvement. I will track my progress regularly and seek feedback from colleagues and patients to evaluate the effectiveness of my efforts. By consciously improving my cultural diversity skills, I am confident I can become a more culturally competent healthcare leader and positively impact staff and patient lives (Farrugia, 2022).

Improving Cultural Diversity Skills

Improving multicultural awareness is an ongoing process that requires continuous learning and self-reflection. Some areas where individuals may need to improve multicultural awareness include:

Knowledge and Understanding of Cultural Values and Customs

Individuals can work to improve knowledge of cultural values and customs through research, training, and interaction with people from different cultures. A healthcare leader collaborating with diverse patient populations might seek cultural competence training to learn about different cultural practices related to health and illness (Domenech et al., 2022).

Openness and Willingness to Learn from Others

Being open to learning from people of different cultures can help individuals build healthy relationships and avoid misunderstandings. This may require actively seeking opinions, listening to others with an open mind, and asking questions to clarify misunderstandings (Gadoeva, 2022).

Effective Exchange of Information

Effective communication is necessary to build strong relationships and avoid misunderstandings. Healthcare leaders can enhance communication skills by learning to speak accurately, recognize nonverbal cues, structure speech, and use clear, easy-to-understand language (Point Park University, 2019).

Self-Mirror Image

Regular self-reflection can help identify prejudices, biases, and images to overcome. Healthcare leaders must communicate in mirror image by frequently analyzing self- thoughts and motivations, seeking feedback from others, and considering interactions with people from different cultures (London et al., 2022).

To improve cultural range skills, individuals can search educational books on various cultures or online resources. For instance, healthcare leadership may attend cultural competence training and thereby find opportunities to engage with individuals from various backgrounds. Engaging in daily self-reflection to become aware of areas for development would be beneficial. Thereby retaining cultural diversity skills and becoming an effective leader in various environments (Chalice, 2022).